"The North Andover Fire Department has been using AmbuPro EMS for 9 years.
The recent upgrade to Next-Gen Version 17 was seamless. AmbuPro EMS allows users the opportunity to quickly navigate through the electronic patient care report by selecting the Quick Patient Care Report versus the Typical Patient Care Report. In addition, there are many new features which allows the user a quick turnaround in the documenting of patient care reports.
The Next-Gen version 17 is clear, concise, and is easy to use. The exporting of data into MATRIS and to our billing company has been flawless which, in turn, has improved our Fire-Based EMS System.
Their dedication to customer service is without question. He responds to emails, questions and technical support issues in a timely manner. They have made this upgrade, as well as a recent transfer of servers in our community, effortless from our perspective.
We look forward to continuing our working relationship with AmbuPro."